Right of Withdrawal
You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good.
Exercise of the right of withdrawal:
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unequivocal statement (e.g., letter sent by post, fax, or email) by mail to FRENCHYS DISTRIBUTION, 116 chemin du Colombier Grange Eglise, 69590 Saint Symphorien sur Coise, France
You may use the model withdrawal form, but it is not mandatory.
Withdrawal Form
(Please complete and return this form only if you wish to withdraw from the contract.)
- To Frenchys Distribution, I / We (*) hereby give notice of my / our (*) withdrawal from the contract concerning
- the sale of the good (*) / for the provision of the service (*) below - Ordered on (*) / received on (*)
- Name of the consumer(s)
Address of the consumer(s) - Signature of the consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
You will have to bear the direct cost of returning the goods.
Effects of the right of withdrawal: you must return or hand over the goods to Frenchys Distribution, 116 chemin du Colombier Grange Eglise, 69590 Saint Symphorien sur Coise, France,
without undue delay and, in any event, no later than fourteen days from the day on which you communicate your decision to withdraw from this contract.
This period is deemed to be respected if you return the goods before the period of fourteen days has expired.
In the event of your withdrawal from this contract, we will reimburse all payments received from you, including the costs of delivery (except for additional costs arising if you chose, if applicable, a delivery method other than the least expensive standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the day we are informed of your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, this reimbursement will not incur any fees for you.
We may withhold reimbursement until we have received the goods or until you have provided evidence of sending back the goods, whichever is the earliest.
Your liability is only for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to the following contracts:
- Contracts for the supply of goods made to the consumer’s specifications or clearly personalized
- Contracts for the supply of goods that are liable to deteriorate or expire rapidly
- Contracts for the supply of goods which have been unsealed by the consumer after delivery and which are not suitable for return due to health protection or hygiene reasons
- Contracts for the supply of goods which, after being delivered, are, by their nature, inseparably mixed with other items
- Contracts for the supply of goods or services where the price depends on fluctuations in the financial market beyond the control of the professional and which may occur during the withdrawal period